Empathy involves understanding and sharing the feelings, thoughts, and experiences of another person and responding in a way that demonstrates care and concern. Empathy is essential to establishing a positive and trustworthy relationship with the individual receiving care or support in person-centered care. It contributes to the establishment of a secure and supportive environment in which the individual feels heard, understood, and valued.
Empathy enables carers to connect on a deeper level with the individual and to comprehend their unique circumstances, requirements, and preferences. Additionally, it assists carers in responding in an appropriate and respectful manner and providing care that is tailored to the individual’s specific requirements and goals.
Empathy can help promote a sense of dignity, respect, and autonomy in the individual receiving care. Additionally, it can reduce anxiety, fear, and tension and promote an overall positive care experience. Empathy is essential in person-centered care because it contributes to the creation of a compassionate and supportive environment and promotes a positive and meaningful care experience for the person receiving care or support.
